Rich 1988 Terms & Conditions – Complete Guide to Using the Malaysia Platform

Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern the relationship between you ("Player" or "Member") and the platform Rich 1988 ("we", "platform"). By accessing, registering for, or using any part of the Rich 1988 platform – including the website, games, promotions, or support services – you expressly acknowledge that you have read, understood, and agreed to be fully bound by these Terms.

These Terms constitute a legally binding agreement between you and Rich 1988. If you are registering on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms, and references to "you" in this document shall refer to that entity.

Your continued use of the Rich 1988 platform following any amendments to the Terms constitutes your acceptance of the revised terms. It is your responsibility to review these Terms periodically to ensure you remain informed of the latest applicable conditions.

Account Eligibility and Registration

To register and use the platform Rich 1988, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Is a legal resident or citizen of Malaysia.
• Not falling within any category of individuals prohibited by local law from using online gambling services.
• Not currently under a self-exclusion period activated through your Rich 1988 account or any other self-exclusion program.
• Not register on behalf of any other individual or use another person's identity information.

Rich 1988 reserves the right to request proof of identity (MyKad) at any time to verify your eligibility. Failure to provide the required documents may result in the temporary suspension or closure of your account.

Each individual is only permitted to hold one account at Rich 1988. Registering multiple accounts — whether using different names, phone numbers, email addresses, or any other identifying information — is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any balances held within them.

During registration, you are required to provide accurate, complete, and up-to-date information. Providing false information is a serious violation of these Terms and may result in immediate account closure.

Account, Password and Security

You are solely responsible for keeping your account login credentials confidential. Rich 1988 your account, including your username and password. Any activity that occurs through your account – whether carried out by you or by another person you have or have not authorised – is your sole responsibility.

You agree to:

• Do not share your login credentials with anyone, including family members.
• Use a strong, unique password for your Rich 1988 account.
• Notify the Rich 1988 support team immediately if you suspect your account has been accessed without your authorisation.
• Do not access another person's account without their authorisation.
• Log out of your account after each playing session, especially when using a shared device.

Rich 1988 will never ask for your password via email, chat, or phone. If you receive any communication requesting your password on behalf of Rich 1988, treat it as a phishing attempt and report it to our support team.

For accounts that have been inactive for more than 12 consecutive months, Rich 1988 reserves the right to charge a monthly administrative fee of RM 5 from the account balance, or to close the account if the balance reaches zero. You will be notified by email before any action is taken.

Deposits and Payment Methods

To play at Rich 1988, you will need to make a deposit into your account using one of our supported payment methods. All deposits are in Malaysian Ringgit (RM).

Deposit conditions that must be followed:

• Deposits must be made from an account or e-wallet in the account holder's name Rich 1988 account. Third-party deposits are not accepted.
• Rich 1988 is not responsible for any fees charged by third-party payment providers in connection with your deposit transactions.
• If a deposit takes longer than the stated processing time, please contact Rich 1988 customer support with proof of the transaction.
• Rich 1988 reserves the right to decline or return any deposit that is deemed suspicious or that violates our anti-money laundering policy.
• Daily, weekly, or monthly deposit limits may apply based on your account profile and our responsible gambling policy.

Fund Withdrawal

Players Rich 1988 may withdraw funds from their account subject to the following conditions:

• The account must have completed the KYC process (identity verification with MyKad) in full before the first withdrawal can be processed.
• The minimum withdrawal is RM 30 per transaction.
• Withdrawals may only be made to a bank account or e-wallet registered under the same name as the Rich 1988 account holder.
• Any outstanding wagering requirements on an active bonus must be fulfilled before the associated bonus balance can be withdrawn.
• Original deposits with no active bonus can be withdrawn at any time with no wagering requirements.

Withdrawal processing times depend on the method selected and your account verification status:

• E-wallet (TNG, GrabPay, Boost, ShopeePay): 5–30 minutes for verified accounts.
• DuitNow: 5–30 minutes for verified accounts.
• Bank transfer (FPX): 1–3 business days.

Rich 1988 reserves the right to conduct additional security checks on withdrawal requests that exceed certain limits or appear unusual. These checks may take up to 3 business days. You may be asked to provide additional supporting documents during the review process.

Any attempt to withdraw funds obtained through fraud, use of multiple accounts, or other breaches of these Terms will be blocked and may be reported to the relevant authorities.

Bonuses, Promotions and VIP Programme

All bonuses and promotions offered by Rich 1988 is subject to the specific terms stated on the relevant promotions page. The general terms applicable to all promotions are as follows:

• Every deposit promotion must be activated from the promotions panel within your account before the deposit is made. Deposits made without activating a promotion are not eligible for that bonus and will not be credited retroactively.
• Bonuses may not be withdrawn until the stated wagering requirements have been met in full within the specified time period.
• Only one deposit bonus may be active at a time, unless otherwise stated in the relevant promotion's terms.
• The welcome bonus is exclusive to new members and may only be claimed once per account, device, IP address, or shared postal address.
• Rich 1988 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, provided this does not affect any bonus already active in a player's account.
• Any attempt to exploit promotions – including the use of multiple accounts, arbitrage betting, or strategies designed to gain an unfair advantage from promotions – may result in bonus cancellation and account suspension.
• If the wagering requirements are not met within the stipulated period, the bonus balance will be automatically forfeited. Your original deposit is not affected.

The Rich 1988 VIP Program operates on points accumulated through regular wagering activity. Level upgrades and downgrades occur automatically based on the set points criteria. Rich 1988 reserves the right to modify the VIP program structure, points rates, or tier benefits with reasonable notice to affected members.

Game Rules and Disputes

All games on the platform Rich 1988 is governed by the rules set out and displayed within each game. By participating in any game, you agree to comply with those rules in full.

For Live Casino games, the result announced by the dealer at the end of each round is final. Any result displayed on your screen is subject to the quality and stability of your internet connection.

In the event of a technical failure during a gaming session:

• For games where a disconnection occurs before the outcome is determined, the round will be settled in accordance with the standard rules of the relevant game.
• Bets placed prior to a technical failure are valid and will not be refunded unless it can be demonstrated that the failure was on the part of Rich 1988.
• Any game outcome recorded on the Rich 1988 server is final for the purposes of dispute resolution.

If you wish to raise a dispute regarding a game outcome, you may contact customer support Rich 1988 within 72 hours of the round in question. Please include the relevant hand number or round ID. Rich 1988 will review the server records and respond within 5 business days.

Prohibited Conduct

The following is a list of conduct strictly prohibited on the platform Rich 1988. Violation of any of the following may result in immediate account suspension or closure:

• Multiple account usage – Registering or using more than one account, whether directly or through another individual.
• Money laundering – Using the Rich 1988 platform to transfer or conceal funds obtained through illegal means.
• Bonus abuse – Any attempt to exploit the bonus system through unauthorised methods, including arbitrage betting using multiple accounts.
• Use of software or bots – Using any software, scripts, or automation to play games or manage your account without genuine human involvement.
• Collusion – Colluding with other players to gain an unfair advantage in table games or tournaments.
• Payment system abuse – Depositing and withdrawing funds without playing, for the purposes of money laundering or system exploitation.
• Threats or harassment – Threatening, harassing, or using offensive language toward the support team or other players on the platform.
• Misuse of username or content – Using a username that contains profanity, racist language, or content that damages the reputation of Rich 1988.

Rich 1988 actively monitors account activity and reserves the right to investigate any suspicious behaviour. Information relating to fraudulent or illegal activity may be shared with the relevant authorities as required by law.

Responsible Gaming

Rich 1988 is committed to responsible gambling practices. We provide a range of tools and resources to help players manage their gambling activity:

• Deposit limit: Set daily, weekly, or monthly deposit limits from your account settings. Lower limits take effect immediately; higher limits require a 24-hour waiting period before they come into force.
• Session time limit: Enable session time alerts to receive notifications after a play duration you have set.
• Self-exclusion: Freeze your account for a period of 24 hours, 7 days, 30 days, 6 months, or one year. Takes effect immediately and cannot be cancelled for the duration of the selected period.
• Loss limit: Set a maximum loss limit that you are comfortable with for a given period.

If you feel that gambling is beginning to affect your personal life, finances, or relationships, please seek help immediately. Contact the support team Rich 1988 or visit the Responsible Gaming us for more information.

Gambling is for entertainment purposes only. Rich 1988 does not view gambling as a means of generating income or resolving financial difficulties, and we do not encourage players to wager beyond their means.

Account Suspension and Closure

Rich 1988 reserves the right to suspend or close any player's account at any time, with or without notice, under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Fraud or facilitation of financial crime.
• Failure to provide identity verification documents when requested.
• Accounts registered under the name of an individual under 18 years of age.
• Accessing the platform from a geographically restricted region.
• Upon instruction from a relevant authority or regulatory body.

If your account is suspended pending an investigation, your account balance will be frozen until the investigation is complete. If no violation is found, your balance will be returned to you in full.

Players may also voluntarily close their account at any time by contacting Rich 1988 customer support. Prior to closure, all active wagering requirements will be forfeited and only the cash balance (excluding bonuses) will be returned in accordance with standard withdrawal procedures.

Results Rich 1988 relating to account suspension or closure due to a breach of these Terms is final. Appeals may be submitted via email to our team and will be reviewed within 10 business days.

Limitation of Liability and Disclaimer

Rich 1988 strives to ensure our platform operates smoothly and free from technical errors. However, we cannot guarantee that the platform will always be available or entirely free from technical disruptions beyond our control.

Rich 1988 shall not be liable for:

• Financial losses resulting from technical disruptions beyond our control, including Internet Service Provider (ISP) failures, power outages, or third-party cyberattacks.
• Losses resulting from game outcomes that did not go in your favour, as all games carry an inherent element of risk.
• Any indirect, incidental, or consequential losses arising from your use of our platform.
• Content or actions by third parties that are not under the direct control of Rich 1988.

In any event, Rich 1988's maximum liability to you shall not exceed the total amount deposited within the 30 days preceding the relevant claim. All claims must be submitted within 30 days of the date of the incident.

You agree that your use of the Rich 1988 platform is at your own risk. The platform and all its content are provided "as is" without any warranties, express or implied, to the extent permitted by applicable law.

Amendments to Terms and Governing Law

Rich 1988 reserves the right to modify, add, or amend these Terms & Conditions at any time. Material changes will be communicated to you via:

• In-account notifications when you log in.
• Email the address registered to your account.
• Updating the "Last updated" date at the top of this document.

Continued use of the platform Rich 1988 following notification of an amendment shall constitute acceptance of the revised terms. If you do not agree with the amendment, you have the right to close your account before the amendment takes effect, without any penalty.

These Terms & Conditions and any disputes arising from them are subject to applicable law. Any dispute that cannot be resolved through Rich 1988's internal process may be referred to an appropriate alternative dispute resolution mechanism.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, it shall be interpreted to the maximum extent possible, and the remaining provisions of these Terms shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact our support team Rich 1988 via 24/7 live chat or by email at support@rich1988.site.